Tohoku Electric Power Personal Information Protection Policy

Information Security Policy

Tohoku Electric Power Personal Information Protection Policy
April 1, 2020

Recognizing the importance of protecting personal information in our advanced information and communication society, we strive to protect the personal information and specific personal information* that we retain and that pertain to customers, shareholders, employees, and others, in accordance with the following policy.

1. Observance of laws and regulations

In handling personal information and specific personal information, we observe applicable laws and regulations, such as the Personal Information Protection Act and the Number Act, the Guidelines of the Personal Information Protection Commission, and this Policy.

2. Utilization of personal information and specific personal information

In the cases where we identify a purpose that necessitates utilization of personal information and/or specific personal information for appropriate and smooth execution of our business operations and obtain the prior consent of the person identified by such information, we will utilize the information to the extent of the intended purpose of such utilization, except in cases treated as exceptions pursuant to laws and regulations.

3. Acquisition of personal information and specific personal information

In acquiring personal information and specific personal information, we employ adequate means and, except in cases treated as exceptions pursuant to laws and regulations, disclose the purpose of utilization of such information in advance or notify or disclose, promptly after the acquisition, the purpose to the person identified by such information.

4. Management of personal information and specific personal information

We take necessary and appropriate safety control measures to prevent the leakage, loss, damage, etc. of personal information and specific personal information, and we also properly supervise our employees and contractors in this regard.
Furthermore, we endeavor to keep the content of the personal information and specific personal information retained by us accurate and up-to-date to the extent of the purposes of utilization of such information.

5. Provision of personal information and specific personal information to third parties

We will not provide personal information or specific personal information to any third party, unless any of the following cases applies:

  • ・Where the consent of the person identified by the information has been obtained in relation to such information provision (except for specific personal information);
  • ・Where such information provision is necessary for protection of the life, body, or property of a person, and it is difficult to obtain the consent of the person identified by the information in relation to such information provision;
  • ・Where it is necessary to cooperate with a national government organ or local government, or a party delegated thereby, in executing statutory affairs, and obtaining the consent of the person identified by the information in relation to such information provision may potentially obstruct the execution of those affairs;
  • ・Where the information concerned is provided to a contractor to the extent necessary for accomplishing the purpose of utilization of the information; or
  • ・In other cases where the provision of the information to a third party is permitted pursuant to laws, regulations, etc.

6. Disclosure of personal information and specific personal information

If a person requests disclosure of their own personal information or specific personal information, we will promptly disclose such information pursuant to laws and regulations.

7. Correction, discontinuance of utilization, etc. of personal information and specific personal information

If a person requests correction, discontinuance of utilization, etc. of their own personal information or specific personal information, we will promptly respond to such request pursuant to laws and regulations upon confirming that, for example, the information concerned actually differs from the fact.

8. Improvements in efforts at protecting personal information and specific personal information

In order to implement this Policy, we strive to periodically examine and continuously improve our efforts at protecting personal information and specific personal information, including the maintenance of our system to respond to inquiries, requests, etc. concerning the handling of personal information and specific personal information.

*: Specific personal information

This means personal information containing any individual number.